Tier III ANalyst

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Organization: DISA
Location: FT Meade,
 MD
Labor Category:
Application System Analyst
Terms: Full Time Employment
Salary: Based on experience, education and certification
Clearance: Secret

Job Description

The right candidate for the job will have knowledge of Windows 2008 Server utilizing SQL, and .Net. You will be working in a fast paced environment with the DoD supporting cybersecurity systems. You will be the SME that people turn to when system issues that arise and when Tier I and Tier II support cannot resolve the issue. You will work with a team of Tier II and Tier III professionals in other locations in order to provide top of the line customer support.

  • Provide application support for remote systems - Windows platform and Linux platform experience needed
  • Initiate proactive customer notifications
  • Adhere to service level standards for all customers
  • Develop and nurture successful long-term relationships with clients
  • Provide application deployment support
  • Monitor the health and the processes of the system
  • Attention to detail and professional communication skills are a must

Required Skills and certifications

 

 

Desired Skills and Certifications

  • Great communication skills
  • SQL experience
  • Pulling and reading system logs
  • Ability to work error free with limited supervision
  • 5 Years Experience + Bachelors
  • Security + CE
     
  • ITIL v3 Foundations