Hardware/ Software Installation Technician

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Organization: DISA
Location: Mechanicsburg, PA
Terms: Full Time Employment
Salary: Based on experience, education and certification
Clearance: Top Secret

Shift and Weekend Work:  Upon Request
Travel Required:  Up to 30%

Job Description

The Hardware/Software Installation Technician operates with a Defense Enterprise Computing Center (DECC) Candidate must have experience working in an Enterprise level Data Center performing racking, stacking, cable management, asset inventory; and past experience doing asset inventory, asset tagging, data center audit.

Required Skills and Certifications

  • Bachelors Degree.
  • 5 years of experience.
  • IT-1 Security+ Certification (can be obtained after start date)
  • Must be able to adjust (upgrade/downgrade) Firmware & Bios. 
  • Must be able to Install / replace any hardware components in systems. 
  • Must be able to maintain a shared RMA log/document. 
  • Must be able to clearly communicate in English. 
  • Must be able to lift 45 pounds. For racking and de-racking servers and heavy switches, we will always send 2 Technicians to site for safety reasons. 
  • Installing new arrival fully built racks into data centers. Racked equipment can include Dell/HP/Seagate/Intel/Quanta/X86 type systems. 
  • Support LANs, WANs and network segments. 
  • Ensure design of system allows all components to work properly together. 
  • Make recommendations for future upgrades. 
  • Analyze and isolate issues. 
  • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. 
  • Perform network address assignment. 
  • Assign routing protocols and routing table configuration.

Desired Skills and Experience

  • Ability to terminate and install/remove cabling (Category 5/6 and Fiber***) 
  • Ability to physically un-package and move equipment.
  • Ability to install/remove equipment into racks. 
  • Ability to operate power tools in order to be able to cut floor tiles and install equipment. 
  • Ability to operate standard hand tools.
  • ITSM7 
  • CIWS 
  • CSHIP 
  • Vulnerability Management System
  • Perform tasks to apply Security Technical Information Guides (STIG) to devices in primary area of technical support.
  • Knowledge in operation of DISA Specific Systems and Processes (Knowledge of these systems/processes is an added value. It is understood that they are DISA specific and most potential candidates will not have knowledge of them. Candidates will be provided training on the following systems: ITSM7; CIWS; CSHIP; and/or Vulnerability Management System. 
  • Perform tasks to apply Security Technical Information Guides (STIG) to devices in primary area of technical support.