Application Systems Analyst

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Organization: Defense Information Systems Agency
Location: Fort Meade, MD
Labor Category:
 Application Systems Analyst
Terms: Full Time Employment
Salary: Based on experience, education and certification
Clearance: Secret

Job Description

The right candidate for the job will have knowledge of Windows 2008 Server utilizing SQL, and .Net. Working knowledge of RHEL is a plus. You be working in a fast paced environment with the DoD supporting cybersecurity systems. You will be the SME that people turn to when system issues that arise and when Tier I and Tier II support cannot resolve the issue. You will work with a team of Tier II and Tier III professionals in other locations in order to provide top of the line customer support. Responsibilities: - Provide application support for remote systems - Administer users through an Enterprise management tool supported by Active Directory - Initiate proactive customer notifications - Adhere to service level standards for all customers - Develop and nurture successful long-term relationships with clients

  • Provide deployment support
  • Monitor the health and the processes of the systems

Attention to detail and professional communication skills are a must

Required Skills

  • 2 years Help Desk/ IT Support
  • BS or BA degree OR commensurate work experience
  • Flexible team player willing to provide on call support
  • ITIL Foundations v3 Certification
  • Security + Certification